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NEW MARKET RESEARCH TOOL WILL RADICALLY
CHANGE HOW PHARMACEUTICAL COMPANIES SELL PRESCRIPTION DRUGS
TO PHYSICIANS
New York, March 05, 2004: Ziment, a healthcare and pharmaceutical
market research consultancy headquartered in New York,
announced today that it has developed an approach to physician
segmentation research that will change the way companies
market their products to physicians.
This approach, called TAGZ, is an important development
for pharmaceutical marketers conducting segmentation research
because it takes a physician’s combined psychographic
and attitudinal data for a prescription drug and links
it to their historical prescribing behavior through a proprietary
algorithm.
This means that physicians in a company’s call deck
that were not included in the original segment research
can still be identified or “tagged” as to their
segment membership by Ziment’s algorithm and its
system of data-mining and modeling techniques.
“For the first time companies can actually use the
results of physician segmentation research, making the
entire process palpable again and opening a brand new chapter
on how we can micro-market to physicians,” says the
company’s CEO, Howard Ziment.
“Many companies have shied away from attitudinal-based
segmentation research because the results were simply not
actionable. But now, with TAGZ, they are, and that puts
a whole new light on the value of primary segmentation
research,” said Ziment.
Currently a sales representative’s call deck includes
typically includes information such as the physician’s
specialty, whether or not a physician is a high writer
of prescriptions and other behaviorally based definitions.
“With TAGZ, reps now have a pre-determined segment
identifier that links to a wealth of knowledge about the
physician, including their attitudinal disposition towards
the market as well as to the drug itself. Sales collateral
and detail pieces can now be designed specifically by segment
since reps will know what pieces to use with each physician.
It really makes it a whole new ballgame for pharmaceutical
marketing and sales,” Ziment said.
Ziment’s chief methodologist, John Tapper, said
that recent software developments and the company’s
use of the latest data mining and modeling techniques to
create the segmentation solutions and do the complex calculations
that give market researchers an edge.
“The objective for creating the new algorithm was
to eliminate the need for pharmaceutical companies to conduct
expensive qualifying tests,” said Tapper. “The
problem has always been how to act on the psychographic
data that emerges from the segmentation research. Qualifiers
such as check studies were always the norm and they tended
to be expensive and prone to poor response rates. Now there
is a solution,” he said.
How Segmentation Research Works
Segmentation research is conducted to maximize a drug’s
ROI by identifying key groups in a target market that will
be most responsive to marketing efforts.
With respect to the marketing of pharmaceuticals to physicians,
this type of marketing research is presently carried out
by first conducting extensive qualitative research to determine
the, attitudes and needs that truly drive prescribing of
a product, the accompanying behaviors, etc. This is followed
by an extensive quantification of this information to allow
for sophisticated multivariate analyses to uncover possible
factors that divide a market.
The data collected from this second quantitative phase
often includes attitudes, perceptions, and psychographic
information. This data is then analyzed against dependant
variables (that is, desired behaviors) to identify patterns
and form segment groups.
Ziment’s TAGZ approach is an add-on to its PHYSICIAN
SEGZ product, which is part of the company’s COMPOUND-to-PROFIT
group of research services.
Ziment is a full-service healthcare and pharmaceutical
market research consultancy offering custom marketing research
worldwide. It is the global healthcare research brand for
The Kantar Group, the Information and Consultancy Division
of WPP, plc.
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